Frequently Asked Questions
How do I make a booking?
If you know what items you are hiring, add them to your cart, enter your details, including event location and date. We will check availability and send a quotation with the delivery, setup and removal costs based on your location. If you are happy with the details you can pay the 50% deposit to book in the hire, or contact us for any changes or clarification.
If you require more guidance, use the contact form to contact us and we will help work out a solution for you.
How much is delivery and removal?
Delivery and removal of your hire is $50 each way if your event is in central Sunshine Coast. ie Between Noosa and Caloundra and out to Eumundi, Maleny and Landsborough. If you are outside this area, either add the items to your cart or contact us with the web form, to receive pricing.
How do I know if the items are available?
When we send you a quote we will confirm availability. Once you pay the deposit, the booking is confirmed. The balance will be due 7 days before the booking date, and bond will be held against your credit card approximately 3 days before pickup.
Can I pickup the hire items?
At this time we only hire with delivery and pickup.
Can we get an audio operator/technician to help with the event?
Yes, let us know on your quote request or query form and we will give you a quote for having a technician run the AV at your event.
What payment and ID is required?
You will need a driving licence with current address and also a refundable bond will be held against your credit card.
What if I damage the hire items?
The hirer is responsible for returning the items in the condition in which they were received. Any damage or loss of items is to be paid for by the hirer.